We Run Hotels for a Living. Then We Built the Software to Prove It.
HUIDUN works two ways: license our property management and guest loyalty platform and run your own operation, or hand us the keys for full-service hotel management. Either path runs on the exact playbook we use across 70+ properties and stores today — not theory, not slideware.
Island Hearth Tamsui · A HUIDUN client propertyOne Playbook. Two Ways to Deploy It.
Whether you outsource operations to our team or run the platform yourself, both paths draw on the same operating playbook we use in our own hotels every day.
Property Operations & Guest Loyalty Platform
From guest loyalty and on-property operations to HQ-level reporting, financial settlement, and multi-brand white-label deployment — it's the same stack we run internally, so your team owns the data and the decisions.
Explore the PlatformFull-Service Hotel Management
Our team takes over day-to-day operations, revenue management, OTA channel strategy, brand marketing, and financial reporting — running your property the way we'd run our own.
Boots on the ground, every propertyOne Platform. Every Layer of Hotel Operations.
From guest engagement to daily operations to headquarters reporting and finance — every module exists because we hit a real problem running our own properties, not because it looked good on a slide.
Guest Loyalty & Alliance Program
One-tap sign-in via LINE, QR membership cards, tiered points and coupons — all synced across brands so members earn and redeem anywhere in your portfolio.
VenueOS On-Property Operations
Shift handoffs, scheduling, supply ordering and delivery, maintenance tickets, and food-safety self-audits — your frontline team runs its entire day from one system.
HQ Console Command Center
Property-level monthly reporting, the CDP (Customer Data Platform), AI-driven anomaly detection, and cross-property benchmarking — one dashboard, full portfolio visibility.
Financial Settlement & Billing
Automated order reconciliation, credit card settlement, and e-invoicing, plus two-way net billing between HQ and every property — every dollar accounted for.
Revenue Advance Financing
Get paid before the OTA payout cycle. We advance your receivables at tiered rates, with case-by-case approval from HQ — so cash flow doesn't wait on Expedia or Booking.com's calendar.
Multi-Brand White-Label Architecture
Tenant management, brand theming, plan-based quotas, and branch-office controls — license the same platform to multiple ownership groups, each running under its own brand.
DineOS Restaurant Operations
Online reservations, on-site waitlist numbers, guest self-ordering, table status and counter order entry — every order lands on the kitchen and order-intake boards, so front and back of house work from the same ticket.
Marketplace & Retail Street Operations
Space units and stalls, term-based leasing, utility cost allocation, revenue share and fixed rent settled together each month — leasing through collection, without the spreadsheet.
Branded Member Sites
Each brand runs its membership site on its own domain, in Traditional Chinese, English, Japanese, and Korean, with one-tap LINE enrollment — search results and link previews carry the brand, not the platform.
These brands already run day-to-day operations on HUIDUN
Island Hearth, BNB Hotel, and CHECK inn — plus multi-location F&B brands like MATA Tofu Pudding — currently use HUIDUN to manage on-site operations, membership, and financial reconciliation.
Ready to Run a Smarter Property?
Whether you want full control with your own system or a team to run operations for you, let's talk about what fits your portfolio.